Unlock Hidden Revenue With Metrics
What to Monitor and How to Coach to Specific Metrics That Move the Needle for Your Rep
As you grow and scale your sales team, metrics become increasingly important. Being able to define, measure and act on key performance indicators can help you not only quotes to your individual reps' performances at a granular and specific level driving the right organizational change but you can also literally unlock hidden revenue in your sales organization.
In this course we are going to cover:
- Metrics
that matter
- Why
they matter
- How
to measure them
- How to act upon the story that they tell
We are going to look at metrics across the revenue operations of your team focusing not only on new business revenue and metrics but also the impact of the right metrics on the overall customer journey and growth opportunities which much of the time without the right metrics are hiding in plain site.
We will start by just listing out the metrics that matter to the different parts of the organization and we will dig into them through out the course.
Your Instructor
Deb Bergman is currently the Vice President of Strategic Partnerships at Catchfire. Her specialties include CSR, stakeholder engagement, digital media, social entrepreneurship, web 2.0, social media, corporate strategy, digital activism, technology entrepreneur.
Course Curriculum
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StartIntroduction (1:11)
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PreviewCRM, Business Intelligence Systems and Sales Ops. (7:26)
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StartOverall Pipeline Analysis – Opportunity Stage Duration (5:12)
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StartPipeline Closed Lost Analysis (3:38)
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StartForecasting (11:32)
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StartCoaching to Individual Reps with Metrics and Automated Reposts (2:27)